Shop Information
| Shop information |
Phone:
+8122-395-6413
|
|---|---|
| Contact person | Sorites Co., Ltd. |
| Shipping & Handling |
For international orders, shipping via EMS is required, and depending on the destination country, customs duties may also be applicable. Please be aware that all associated shipping costs and any potential customs charges are the responsibility of the recipient. It's important to check your country's customs policies to understand any additional costs that may apply to your order. |
| Terms of payment |
Please transfer the payment within 5 days after your order is confirmed. If you are unable to make the payment within this timeframe, please contact us to explain your situation. If we do not hear from you and 5 days have passed, we may have to refrain from further transactions with you. *Please note that we do not send a payment confirmation email. |
| How to Order |
Please select the quantity on the product page you wish to purchase and add it to your shopping cart. Proceed to checkout, fill in the required information, and complete your order by clicking "Purchase." For cards with a purchase limit, please ensure your order does not exceed the specified quantity at one time. As a general rule, cancellations are not accepted, so please make sure to review your order carefully before confirming it. |
| Shipping timeframe |
Orders paid by credit card by 3 PM JST on weekdays will be shipped the same day. Pre-ordered items will be shipped on the scheduled shipping date indicated in the payment confirmation email. Please note that there may be delays due to stock shortages or high shipping volumes, and we ask for your understanding in advance. *If you do not receive your item despite having received a shipping notification, and if a tracking number is provided in the notification, please check it and contact the responsible department. |
| Payment | PayPal, COD |
| Exchanges/returns/cancellations |
If you receive an item that differs from your order, or if the condition of the product significantly deviates from its description, please contact us. We will address the issue through an exchange, refund, or reshipment. Returns for reasons other than these are not accepted under any circumstances. Please report any product deficiencies within one week of receiving the item. We regret that we cannot accommodate requests made after this one-week period. |
| Regulatory license information |
Licensed Antique Dealer, authorized by the Miyagi Prefectural Public Safety Commission License No. 221000001454 |
| Misstatement of Product Prices |
We always strive to accurately display product prices on our site. However, in the rare event that an incorrect price is listed, we will contact you with the correct price before sending the manual order confirmation email, and we will reconfirm your order details with you. Furthermore, if the correct price of a product is higher than the price displayed, we reserve the right to cancel your order at our discretion. |